Hi,
Thanks for your order.
Our team will process your order within 1-2 business days, expect to get it within 7-21 business days, after purchase, depending on customs clearance. USA deliveries may be a bit quicker than the UK, Australia, and New Zealand. Almost all European and Asian countries will experience longer ship times due to covid-19 Pandemic.
We will email you shipment tracking number once we send out your order.
We offer a 90 day refund policy with the following conditions:
- Item(s) returned must be in resellable condition (i.e. unopened and unused).
- You are responsible for paying the return shipping costs and are strongly advised to use a service that offers proof of delivery.
- There is a 15% restocking fee on all returns.
- Refunds will be issued back to the original payment method.
- You must contact us by email ( diverxininc@gmail.com ) to obtain a return merchandise authorization (RMA number) prior to shipping the goods back.
- This RMA number must be clearly written on the outside of the package.
Please allow up to 2 weeks for your credit to appear.
If you have any questions regarding our return policy please feel free to contact us.